Virtual IT Departments
Computers-byte LLC specializes in remote and online support, keeping nonprofits, start-ups and small-business technology savvy and running without the payroll expense of a full-time IT person or staff. We operate behind the scenes in the shadows, keeping your network updated and set up after hours.
Each company requires different levels of support, so each has their own virtual IT staff designed by Computers-byte. We have simple 5hr packages for simple patching of a server up to and beyond 12hrs a month.
We have a ticket-tracking system for ticket submission for network/server/computer requests and issues that alerts our on-call tech(s) along with emergency paging via phone. (The best way to contact us is always through email or a ticket, as it hits our tech's mobile device almost instantly!)
We handle numerous updates and maintenance activities while you sleep: your staff's PCs are patched with those annoying JAVA updates, driver updates, and Windows/OSX and Linux patch management. New software rolls outs, and even internal PC cleanings take place to keep your technology running. Domain management, new group polices and new-user setups all happen with a simple email/ticket.
On-site monitoring means we can catch system issues before you even have time to give us a call.
So stop overpaying that big-box service or handling it yourself and contact us today!
Each company requires different levels of support, so each has their own virtual IT staff designed by Computers-byte. We have simple 5hr packages for simple patching of a server up to and beyond 12hrs a month.
We have a ticket-tracking system for ticket submission for network/server/computer requests and issues that alerts our on-call tech(s) along with emergency paging via phone. (The best way to contact us is always through email or a ticket, as it hits our tech's mobile device almost instantly!)
We handle numerous updates and maintenance activities while you sleep: your staff's PCs are patched with those annoying JAVA updates, driver updates, and Windows/OSX and Linux patch management. New software rolls outs, and even internal PC cleanings take place to keep your technology running. Domain management, new group polices and new-user setups all happen with a simple email/ticket.
On-site monitoring means we can catch system issues before you even have time to give us a call.
So stop overpaying that big-box service or handling it yourself and contact us today!